Terms & conditions of use.

This page governs the website. If you engage us, a separate written agreement governs the work, and it wins wherever the two ever disagree. Nothing here is an offer, a quote, or a contract.

What this site is

A description of what Reptify Media LLC does, and a way to start a conversation. Nothing on it is an offer, a quote, or a contract. Reading it, sending a form, or being sent a text does not make you a client, and does not make us your agency.

Reptify Media LLC is a New York limited liability company, founded in June 2020, operating from California and serving the San Francisco Bay Area, Silicon Valley and Napa Valley in person and clients elsewhere remotely. Correspondence goes to 1300 First Street, Suite 368, Napa, CA 94559. That is a postal address rather than a place to visit, and there is no counter to walk up to.

Who can use this

You need to be 18 or older to contact us, to give us a phone number, or to agree to anything on this page. We do not knowingly deal with anyone younger, and we do not text a number we have reason to believe belongs to a minor. If you are contacting us for a business, you are telling us you are allowed to speak for it.

What we don’t promise here

We don’t guarantee rankings, placements, visibility in any particular AI assistant, call volumes, lead volumes, or revenue. Those depend on your market, your business, and the product decisions of companies neither of us controls. Anyone promising you otherwise is selling something we’re not.

That is not modesty. The systems this work aims at change without notice: a result format can be retired, a crawler’s behaviour can change, an AI assistant can rebuild what it knows on a schedule nobody publishes. We tell you what we will do and what it is for. We do not sell an outcome we have no mechanism to deliver.

We keep this site accurate, but we don’t warrant that every word is current at the moment you read it. If something here matters to a decision you’re making, ask and we’ll confirm it in writing.

Where the real agreement lives

If you engage us, a separate written agreement sets out scope, fees, timelines, ownership and how either side ends it. That document governs the work. Not this page, not a proposal deck, and not anything said in a sales conversation. If this page and that agreement ever disagree, the agreement wins.

Using this site

Read it, quote it, link to it, print it, send it to someone. What we ask you not to do is narrow and obvious: don’t try to break it or get into parts of it that aren’t public, don’t use the forms to send anything unlawful or to impersonate somebody, don’t scrape it at a rate that degrades it for anyone else, and don’t republish it wholesale as your own work.

What happens when you contact us

If you send a form or write to us, we use what you send to answer you and to work out whether we can help. We may keep the correspondence. Please don’t send confidential material, credentials, or anyone else’s personal data through a web form on a first contact, because a form is not a secure channel and we have no obligation of confidence until one is agreed in writing. What we do with the information itself is set out in the Privacy Policy.

Text messages

By giving Reptify Media your mobile number you agree to receive text messages from us about the enquiry, booking or work it relates to. Consent is given directly to Reptify Media. We do not buy, sell, or accept phone numbers or messaging consent from any third party, affiliate or lead seller, and consent is never a condition of purchasing anything from us.

• What we send. Replies to enquiries, appointment and booking confirmations and reminders, and updates on work in progress.
• How often. Message frequency varies with the conversation. We do not run recurring broadcast campaigns to numbers collected this way.
• Cost. Message and data rates may apply. Your carrier’s charges are between you and your carrier, and carriers are not liable for delayed or undelivered messages.
• Stopping. Reply STOP to any message and we will stop. Reply HELP, or write to us at the address below, for help.

Mobile information and messaging consent are not shared, sold, or provided to third parties or affiliates for marketing or promotional purposes. How we handle the number itself is set out in our Privacy Policy.

No affiliate programme, and no bought leads

Reptify Media runs no affiliate or referral-commission programme and pays no commission for introductions. We do not buy, sell, rent or exchange contact lists or lead data, and we do not accept consent that somebody else collected.

We do research businesses ourselves. That work is done by our own team, by hand, from sources anyone can look at, and it is how a company we think we can help first comes to our attention. It is prospecting, not a purchased list, and the distinction matters: nobody sold us a name, and nobody is being paid for having handed one over.

Research is not consent, and we treat it that way. A number we found is not a number we were given. Nobody enters our text messaging programme because we researched them — SMS goes only to people who gave us that number themselves, for the conversation they started. If we approach a business we have researched, it is by the channel that business publishes for being approached, and one no ends it.

We say all of this plainly because a great deal of this industry does the opposite, and because consent that arrives through a third party is not consent we are willing to rely on.

Your content and ours

The text, design and code of this site belong to Reptify Media LLC. Quote us, link to us, or write about us freely. Don’t republish the site wholesale as your own.

When we build for you, what we build is yours. The hosting account, the domain and the code stay in your name, and you keep working software if you stop working with us. That is the entire point of how we work, it is what separates this from renting a page on somebody’s platform, and the engagement agreement says so explicitly rather than leaving you to hope.

Anything you give us to work with stays yours. You keep your copy, your photographs and your marks, and you give us only the permission needed to do the job you asked for.

Links, sources and other people’s businesses

The journal links out constantly, and it does so on purpose. When we tell you what Google’s guidelines say, or what a carrier requires, or what a study measured, we link to the document itself so you can read it rather than take our word for it. That is what the links are for: reference, and checking our working.

A link is not a recommendation. Citing a company’s documentation, naming a platform we use, or quoting somebody’s research is not an endorsement of that business, its products, its pricing or how it will treat you. It is not a partnership, a sponsorship or an affiliation, and nobody named on this site pays to be there. If we ever do have a commercial interest in something we mention, it will say so on the page.

We are not responsible for what is on the other end. Those sites are run by other people under their own terms and privacy policies. We do not control what they publish, what they charge, what they collect about you, or whether the page is even there tomorrow. If you go on to deal with a business you found through a link here, that is between you and them, and any dispute belongs there rather than with us.

What we cite was true when we read it. Every source is read at the source and dated where it matters, but the things this journal writes about move. A search feature can be retired, a policy rewritten, a price changed, a study superseded. An article describes what a document said on the day it was published, not a promise about what it says now — which is exactly why the link is there, and why anything you are about to act on is worth opening.

The same goes for the platforms the work itself runs on. We choose them carefully and we will tell you what we use, but they are not ours, they change on their own schedule, and their terms govern them rather than this page.

Availability

This is a marketing site, not a service you depend on. We don’t promise it will be available without interruption, and we may change, move or remove any part of it. Uptime commitments, where they exist at all, live in an engagement agreement and attach to the thing you are actually paying for.

The site comes as it is

This website is provided as it is and as it happens to be available. We don’t warrant that it will be uninterrupted, error-free, or free of anything harmful, and we don’t warrant that what you read here fits whatever you have in mind for it. Everything on it is general. None of it is advice about your business, your legal position, or your tax position, and none of it is a substitute for asking somebody qualified about yours.

If something you do lands on us

If we end up facing a claim because of how you used this site, what you sent through it, or a right you told us you had and didn’t, we may ask you to cover what that costs us, including reasonable legal fees. We will tell you promptly if it happens, and we won’t settle anything in your name without asking you first.

Liability

To the extent the law allows, we’re not liable for losses arising from your use of this website, including anything you decided to do or not do on the strength of something you read here, and we’re not liable for indirect or consequential losses, lost profits, or lost business.

Where liability cannot be excluded, it is capped at US$100 for anything to do with this website. That figure is deliberately small because nobody pays us for this website. If you are a client, the liability terms that actually matter are in your engagement agreement, and this cap neither limits nor replaces them.

Nothing here limits liability that cannot legally be limited, including for fraud, or for death or personal injury caused by negligence.

Changes to these terms

We may update this page. The date at the top is the date it last changed, and the version in front of you is the one that applies. If a change is material and you are already a client, it does not alter a signed agreement.

General

If any part of this page turns out to be unenforceable, the rest of it still stands and the unenforceable part is read as narrowly as it needs to be. If we don’t enforce something straight away, we haven’t given it up. You can’t transfer your rights under this page to somebody else; we can, if the business is sold or reorganised, and your rights come with it. This page and anything it refers to are the whole of what governs your use of this website, and they replace anything said earlier about it.

Governing law

These terms are governed by the laws of the State of New York, where Reptify Media LLC is formed, without regard to conflict-of-law rules. If the company’s registration changes, this page changes with it.

Questions

Ask a person rather than guessing: info@reptifymedia.com, or Reptify Media LLC, 1300 First Street, Suite 368, Napa, CA 94559.